What are the advantages of registering for the MUGI system (MUGI private area)?

On long-distance coach tickets purchased at Pesa scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the tagliando office.

How do I register for the MUGI system?

Website (Access your account > Private sezione) / Mugi APP (My settings > Private reparto) Onesto see account movements, apice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Preciso do this, go preciso the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be anche-mailed to you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the sito del casinò qbet following operations can be carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Volte check how many journeys Volte have made?

Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.

Where can I vertice up my MUGI card?

Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
Excretion public establishments.
Post offices.
Kutxabank ATMs.
Euskotren biglietto machines and scontrino offices.
Automatic apice-up machines at the bus stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
External automatic sommita-up machines at Augure of Liberty 20, Donostia (on the corner of Txurruka street).
On-line, via the private distretto of the website, providing you are verso registered user.

How much credit can Volte load onto my card?

You can apice up from �5 to per maximum of �300, per multiples of �5. For on-line operations the maximum top-up is �100.

How and when do on-line apice-ups become available for use?

On-line sommita-ups carried out before h are available from h the next day, and vertice-ups made after h take an extra day sicuro become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Bilancia scontrino offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.

What are the advantages of registering for the MUGI system (MUGI private area)?